Completed Projects

New Call Center Setup

Custom Call Center Setup 

January 2024: Successful completion of 550 seat call center - complete with Primary and Backup domain controllers, File Servers, four 60 inch call status screens. Network monitoring utilized PRTG & MRTG to track & trace bandwidth, bottleneck's and network anomalies. 

AppDynamics Installation

110 Servers - AppDynamics Installation 

December 2023: Installed and configured AppDynamics to achieved a 99.999% availability uptime for client servers that support more than 80,000 transactional calls per month.

Cloud Monitoring

Customized DataDog Dashboards

November 2023 : Installed and configured DataDog Dashboards to provide real-time insights into the performance and health of systems and applications within the clients IT environment. 

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ewilliams.one - designs, implements and configures custom IT solutions for private, corporate and military entities.

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